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Starkmann - Our Team


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Sales and Marketing Department
Rarely in one place at a time our Sales team are continually on the move visiting libraries on a regular basis.
Bernard A. Starkmann
Bernard joined the family business in 1997 having completed a D.Phil. in organic chemistry. In 2004 he graduated with an MBA from the London Business School. He has worked his way through the company to become Managing Director. Bernard is passionate about the business and in particular about providing an excellent and unsurpassed service to customers. A regular visitor to libraries and trade fairs he looks forward to meeting you and to receiving your comments and suggestions. You can contact him by email at bas@starkmann.co.uk
 
Christa Hammersley
Having graduated at London University in History of Art and German Literature, Christa joined us more than 20 years ago. She worked for several years in the London office and is now based in Modena, Italy. She is the Area Sales Manager responsible for looking after libraries in markets which include Italy, Spain, Portugal, Austria, Hungary, the Czech Republic, Slovenia and Southern Germany. Her e-mail address is hammersley@starkmann.co.uk
 
Martin Illmann
Martin is the Area Sales Manager who looks after customers in countries which include Belgium, Estonia, France, Finland, Northern/Eastern Germany, Eire, Hong Kong, Latvia, Lithuania, The Netherlands, Norway, Poland, Switzerland and Sweden. He speaks English, French, German and Italian. His email address is illmann@starkmann.co.uk
 
Erica Hunt
Erica is the Marketing Assistant at Starkmann and has a background in applied linguistics and English & American literature. Passionate about books, she is the Editor of the Starkmann 'Major Reference Works' bibliography. You can contact her at:  promotions@starkmann.co.uk
 

Operations Department
Our Operations Team are reliable and experienced. Our aim is to continue to meet the needs of our customers by providing a highly flexible and best value supply service.
Luca Morelli
Luca is the Operations Manager at Starkmann. He has a background in Natural Sciences and web languages. For over ten years, he worked in administration, finance, and project management in the Third Sector. Passionate about human rights and environmental issues, he enjoys travelling and is a collector of antique books and maps. You can contact him at OpsManager@starkmann.co.uk
 
Caroline Piggott
Caroline Piggott is an Assistant Operations Manager and has been with Starkmann for over fifteen years. Caroline helps to manage many aspects of the Operations Department and can always be found behind her wall of carts and Search Plus arrivals. When Caroline has the chance she enjoys reading and looking after her daughter. You can contact her on piggott@starkmann.co.uk
 
Rollo Crookshank
Rollo Crookshank has been with the company since 1992 and is one of the two assistant operations managers who heads up the Standing Orders department and many other duties. Rollo came from a background in the book industry and has a great deal of experience. When Rollo is not working on Standing Orders or in the dispatch area he can be found re-enacting the battle of Hastings or attending a meeting about Richard Coeur de Lion. You can contact him on crookshank@starkmann.co.uk
 
Brenda Walton
Brenda joined Starkmann Ltd in the year 1991, beginning in order entry before taking over US standing orders in 2000. She has many years of experience working with US and Canadian publishers and holds a degree in Criminal Justice. Her favourite pastimes are gardening, reading, jigsaw puzzles and American football. She also enjoys going to concerts and ballet, and regularly goes back to Canada to visit family. Her e-mail address is  Walton@starkmann.co.uk
 
Irina Butunoi
Irina is the Receptionist and Operations Assistant at Starkmann. A graduate of the University of Bucharest, she studied English Language and Literature. Her interests include music, sport and travelling. You can contact her at: reception@starkmann.co.uk
 

Customer Service Team
Our multi-lingual Customer Service Team are trained to listen, and help with your enquiries and your orders.
Jaqueline Tucker
After having worked for Starkmann for 11 years, Jaqueline took a break in 2001 to have her two children. She has now returned on a part-time basis, working four mornings a week. In her spare time (children permitting!) Jaqueline enjoys literature, theatre and travelling. You can contact Jaqueline at CustServManager@starkmann.co.uk
 
Daniela Kiauk-Ebeling
Daniela is originally from Germany and came to London in 2013 to gain new experiences. She previously worked as a bookseller, in sales coordination and customer service at various book and corporate publishing companies. In her spare time she enjoys reading and discovering London. At Starkmann she looks after German and English speaking customers. You can contact her at  custserv4@starkmann.co.uk
 
Veronica Gallo
Veronica is the Customer Services Assistant at Starkmann and takes care of our Spanish customers. She studied for a degree in Humanities and also graduated with a Masters in Publishing and Bookselling. Originally from Barcelona, she has worked in the book industry for more than 10 years. Her passions include books, music and art. You can contact her at: custserv6@starkmann.co.uk
 

Finance Department
Sheikh Obarey
Sheikh is the Accounts Manager and joined the company in 1985. His hobbies are swimming and travelling, especially to the Arabic countries. You can email him at: sobarey@starkmann.co.uk